Return or Refund Policy

The content provided on the Neecee Lexy Store website, including product descriptions, pricing, and promotional offers, is subject to change without notice. While we strive for accuracy, Neecee Lexy Store makes no guarantees about the correctness, completeness, or reliability of any information on our site. By using our site, you agree to our terms and conditions, and understand that we are not responsible for any errors or omissions.

Return Policy

We want you to be completely satisfied with your purchase at Neecee Lexy Store. If for any reason you are not happy with your order, you may return unused and undamaged items within 14 days of delivery for a full refund or exchange. Please ensure the items are in their original condition with all packaging intact.

To initiate a return, please contact our customer service team at [contact details]. Please note that return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part.

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Shipping Policy

Standard Shipping: Delivery is estimated within 2 - 4 weeks after order processing. Please note that delivery times may vary based on your location and external factors such as shipping carrier delays. We will provide tracking details once your order has been shipped.

Shipping Policy

Standard Shipping: Delivery within 2 - 4 weeks.
Express Shipping: Delivery within 3 - 5 business days.

Delivery times begin one business day after the order is placed.

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Import Duties and Taxes:
Any duties and import taxes required at delivery will be calculated and added to your order total before checkout.

For EU Customers:
VAT is applied depending on whether you are registered as a VAT payer and if the total price of your NEECEE LEXY r order is above or below €4.99. To learn more about how VAT is applied to EU-bound orders, please consult . 

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Return & Exchange Policy

We gladly accept exchanges within 14 days of the delivery date.
Please note: We do not offer refunds—exchanges only within 14 business days of receipt.

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Return Process:
Online orders can only be returned by mail. No online orders can be exchanged or returned to our retail stores. Please contact our customer service team for further assistance with the return process.